FAQs

FAQs

Q

How can we get sample to test quality before placing larger order?

A

We are glad to provide sample/samples to check the quality on customer DHL/FedEx/UPS/TNT account. Sampling fee is required and can be refunded when the customer place the first order.

Q

Can you waive the sampling fee?

A

Yes. After the client places an order for bulk production, a business relationship is built between us, the sample/samples will be supplied free of charge.

Q

What is the normal lead time for sampling?

A

Normally it takes 5 working days for preparing sample/samples.

Q

How do you control the quality?

A

The mass production will be made in ISO9001:2016 certified factories. Testing will be done before starting the mass production. Also, there is strict quality control system in place to ensure good quality in incoming materials and the bulk production. Also, we always request our customers to inspect the goods before the shipment.

Q

What is the quality level of your products?

A

We produce high quality products. Our factories conduct inspection and testing to every unit of finished products to ensure that no defective products are released to ship.

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